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Tell us what you're looking for and our team will get back to you with recommendations, pricing and availability. Prefer to chat? WhatsApp is the fastest way to reach us.
Showroom
165-169 Jalan Bestari 1/5, Taman Nusa Bestari, 81300 Skudai, Johor
Hours
Tue – Sun · 10:30am – 8:00pm
Mon · 10:30am – 5:00pm
Good to know before you buy
Ordering
Can I order by WhatsApp without visiting the showroom?
Yes. Just message our sales team on WhatsApp and they will take your order.
Can I customise the colour, size, fabric or leather?
Yes. Many pieces can be customised, though some changes cost extra. Tell us what you need and we will quote you.
Is everything on the website on display in the showroom?
Not always. We clear and replace showroom pieces regularly. But anything you see on the website can still be ordered, unless it has been discontinued.
Payment
What payment methods do you accept?
Cash, bank transfer, credit card and e-wallet.
Do you offer instalment plans?
Yes. You can pay by instalment with AEON Credit or any credit card, for up to 48 months.
How much deposit do I need to pay?
A 30% deposit confirms your order. The balance is due 1 week before delivery.
Can I pay in Singapore dollars?
Yes. We accept Singapore dollars, converted at the latest exchange rate.
Delivery
How long does delivery take?
Usually 3 to 28 working days after payment, depending on the item. We will tell you the estimated time for your piece when you order.
What days and times do you deliver?
Monday to Saturday, 11am – 7pm, excluding public holidays.
Will you contact me before delivery?
Yes. Our logistics team will contact you 1–2 days ahead to confirm the date and time. Please make sure someone is home to receive it, and register with your building management if needed.
Is installation included?
Yes. Our own delivery team brings the furniture into your home, places it where you want it, assembles it and takes away the packaging.
What if my home has no lift?
Carrying by stairs is charged at RM50 per floor from the 2nd floor up. The same charge applies to deliveries in Malaysia and Singapore. If the stairway is too narrow or unsafe, our team may not be able to deliver.
What should I check before buying?
Please measure your lift, stairwell and doors to make sure the furniture can fit through.
Can you dispose of my old furniture?
Yes. Disposal starts from RM50, depending on the size and number of pieces. Please let us know in advance.
Can I order now and take delivery later?
Yes. We can hold your confirmed order for up to 6 months from the earliest date it is ready for delivery.
Warranty
How long is the warranty?
It depends on the item and the brand. Mattresses normally carry 10 years or more, and sofas around 5 years. Ask us for the warranty on the piece you like.
Returns & Damage
My item arrived damaged or with parts missing. What should I do?
Please check your items on the spot at delivery. If anything is damaged or missing, take photos and tell our delivery crew right away. Reports must reach us within 24 hours of delivery.
What if the wrong item is delivered?
Take a photo on the spot and tell our delivery crew right away. We will exchange it for you within 2 days.
Can I return an item that is not what I ordered?
Yes, within 7 days of delivery. There is no restocking fee, but delivery costs are not refundable.
What condition must a returned item be in?
New and in its original packaging — not assembled, used or modified.
Which items cannot be returned?
Custom-made, made-to-order and special-order items, and clearance or sale items.
How long does a refund take?
3 to 7 working days after we receive the returned item, paid back the same way you paid.
General
What currency are your prices in?
Ringgit Malaysia (RM).
Will the furniture look exactly like the photos?
Photos are for illustration. Colours can look slightly different on each screen — visit our showroom to see the real thing.
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